Return & Exchange Policy

Returns

We hope that you are completely satisfied with your purchase, and your satisfaction is most important to us. We understand if an item ends up not working out. We will offer a full refund for any item (all original tags attached and in unworn condition) within 7 days after delivery. If we receive the item after, only store credit will be applied. The customer is responsible for the return shipping. 

Exchanges

The customer is responsible for the return shipping of the item as well as the shipping of the new exchanged item (different size, color, etc.) back to the customer. We accept exchanges up to 30 days after the customer has received the original item (delivery). 

Contacting Us

For returns, exchanges, or with any related questions, please email us at hello@kisaofficial.com with your full name and to which item it pertains to, along with the order number. 

Shipping

To return your product, you should mail your product to: 651 Nicollet Mall Minneapolis, Minnesota US 55402