I just received my robe I sized up for an oversized fit - but this robe is too small. For reference, I am a size 12 in most brands. It is cute, but sadly going back due to fit. Wish I had paid closer attention to the return policy - per the web site - they buyer is responsible for cost of return AND the site says they deduct the cost from your refund. Hoping that is a typo...
Hello Kris,Thank you for your honest feedback. We hear you on both the sizing and the return experience. That batch of rainbow robes ran smaller than it should have, and we’ve already corrected it with our tailors. We’re also making our size guidance clearer on the website so you can see exactly how each size fits before you order.
We’re a small, hands-on team, and reviews like yours help us get better. I’ve reached out by email to make this right for you.
Emily, KISA
Great cover up. Works great in summer over bathing suit and great in fall for cooler weather. This is an incredible product!! I am ordering a robe soon! Love this is a Minnesota product!
Hi Barbara! You look adorable! happy to see that you're loving the Rainbow Pom Pom Hoodie and find it versatile for all seasons. Enjoy! 😊
Fantastic!!! Perfect fit!! SOFT & cozy..the colors are perfect…hoping they will make this in other colors!! Don’t be afraid to try this..it looks great w jeans & can be worn after 6 with cute boots!!
We're so happy to hear you love the Rainbow Pom Pom Hoodie and appreciate your kind words. We hope to bring more colors soon! Thanks for sharing your style tips and for shopping with us!
Love it, fits perfect and it’s adorable! 🌈
We're so happy you love the Rainbow Pom Pom Hoodie and that it fits perfectly. It looks so cute on you, we're obsessed! Thanks for your lovely review, Heather!
Love love love!!! So comfy and cozy.
Hi Mary, This picture is darling! We're thrilled to hear you love the Rainbow Pom Pom Hoodie! Thanks for sharing your excitement. Stay cozy!