FAQs

What is your shipping policy?

Shipping options are offered at check-out. Expedited shipping options are offered at an additional cost. We do our best to ship within 3-5 business days, and usually ship every Tuesday and Thursday. If you have any questions before we have shipped your order, please contact us here.

What is your online return & exchange policy?

We hope that you are completely satisfied with your purchase, and your satisfaction is most important to us. We will offer a full refund for any item (all original tags attached and in unworn condition) purchased online only within 7 days after delivery. If we receive the item after 7 days, only store credit will be applied. The customer is responsible for the return shipping.

We accept exchanges up to 30 days after the customer has received the original item (30 days after delivery). 

The customer is responsible for the return shipping of the item as well as the shipping of the new exchanged item (different size, color, etc.) back to the customer. 

Please fill out a return request form here. 

Do you have a location? 

Yes! 

We are located in Northern Minnesota at 25445 Main St, Nisswa MN 56468. 

Nisswa Location

Nisswa is about 2 hours North of the cities and right next to the Brainerd Lakes Area which includes the Whitefish Chain of lakes, Gull Lake, and resorts like Madden's & Grand View Lodge. 

Do you offer wholesale?

Yes! 

We wholesale our blazers, coats, handmade shoes, jewelry, and Turkish towels.

Please send all wholesale inquiries to kisawholesale@gmail.com.